Privacy Policy

We take the protection of your personal data seriously. This statement informs you about the processing of your data on our website and your rights under the General Data Protection Regulation (GDPR).

1. Controller and Contact

The controller for data processing on this website is:

CustomWheelers GmbH
Svenja-Breuer-Ring 6a
Phone: (0771) 229 6072
Email: info@customwheelers.com

If you have any questions about data protection or wish to exercise your rights, you can contact us at any time using the contact details provided.

2. Collection and Processing of Personal Data

We collect and process personal data only to the extent necessary for providing our services and using our website. The legal bases arise from the GDPR, in particular Art. 6 (1) lit. a (consent), lit. b (contract performance), and lit. f (legitimate interest).

The following categories of data may be processed:

  • Inventory data (e.g., name, address)
  • Contact data (e.g., email, phone number)
  • Usage data (e.g., pages visited, access times)
  • Meta/communication data (e.g., IP address, device information)

3. Cookies and Tracking

Our website uses cookies and similar technologies to ensure functionality and analyze usage. Some cookies are technically necessary (e.g., session cookies), while others serve to improve your user experience.

You can adjust your cookie settings at any time via our cookie banner. Consent for non-essential cookies is voluntary and can be revoked at any time with effect for the future.

We do not use third-party tracking services such as Google Analytics or Facebook Pixel unless you have expressly consented.

4. Purposes of Data Processing

Your data is processed for the following purposes:

  • Provision and optimization of the website
  • Processing of inquiries and contracts
  • Sending information (only with your consent)
  • Fulfillment of legal obligations
  • Protection against misuse and security purposes

5. Disclosure of Data to Third Parties

Your personal data is only disclosed to third parties if this is necessary for contract fulfillment, you have consented, or we are legally obligated to do so. Recipients may include, for example, IT service providers, payment service providers, or authorities.

We only use contract processors who are contractually obligated to comply with the GDPR. Data is transferred to third countries only under appropriate safeguards (e.g., standard contractual clauses).

6. Your Rights

Under the GDPR, you have the following rights:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7 (3) GDPR)

To exercise your rights, please contact us using the contact details provided above. You also have the right to lodge a complaint with a supervisory authority, e.g., the competent data protection authority.

7. Data Security

We take technical and organizational measures to protect your data against loss, destruction, manipulation, and unauthorized access. Our website is operated using SSL/TLS encryption.

8. Storage Duration

We store your personal data only for as long as is necessary to fulfill the stated purposes or as required by legal retention obligations. After that, the data is deleted or anonymized.

9. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy as necessary to reflect changes in legal or technical circumstances. The current version can always be found on this page.

Status: January 2025

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